Last Updated On 19-Oct-2025
This Privacy Policy describes the policies of dnergy sa/nv, Koning Albert II-laan 4 Bd Roi Albert II, Brussels 1000, Belgium, email: info@dnergy.com, on the collection, use, and disclosure of your information that we collect when you use our website ( https://www.dnergy.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you, and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service, and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
At dnergy, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by dnergy and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact our Data Protection Officer at info@dnergy.com.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or collect in dnergy. This policy does not apply to any information collected offline or via channels other than this website.
Consent
By using our website, you consent to our Privacy Policy and agree to its terms (https://dnergy.com/terms-conditions/).
Information we collect
The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
We use the information we collect in various ways, including:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
How we use your information
We will use the information that we collect about you for the following purposes:
Marketing/ Promotional
Creating a user account
Testimonials
Customer feedback collection
Targeted advertising
Site protection
Log Files
dnergy follows a standard procedure of using log files. These files log visitors when they visit websites as a part of standard hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The information analyses trends, administers there’s movement, and gathers sites, and tracks demographic information.
Cookies and Web Beacons
dnergy uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors' browser type and/or other information. More info is available in our Cookie Policy (https://dnergy.com/cookie-policy/).
Your rights
You can choose to disable cookies through your individual browser options. Check your browser documentation to learn more detailed information about cookie management with specific web browsers.
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@dnergy.com. We will respond to your request in accordance with applicable law.
You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@dnergy.com. Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
dnergy would like to ensure you are fully aware of your data protection rights. Every user is entitled to the following:
The right to access – You can request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that dnergy erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that dnergy transfers the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us at our email: info@dnergy.com
Security
The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security, and consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Grievance/Data Protection Officer
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at dnergy sa/nv, Koning Albert II-laan 4 Bd Roi Albert II, email: info@dnergy.com. We will address your concerns in accordance with applicable law.
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